I contacted gungor and he was and still is with me all the way. I've never felt so at ease in my life the whole experience was perfect. I traveled on my own I suffer with anxiety but as soon as he met me from the airport he put all my anxiety away. The transfer I felt like a queen and as for the hospital what can I say it was spotless!! I couldn't fault it at all! The staff at the hospital were amazing! I could actually cry on how perfect everything went If your thinking about getting any surgery then I 100000 % recommend.